Figuring out how to pay for college is top of mind for most of our students and families. This year, the financial aid process is more complex due to a late and challenge-filled rollout of the Free Application for Federal Student Aid (FAFSA), a crucial piece of the college affordability puzzle. Student Leadership Network’s college access and alumni engagement teams have demonstrated tremendous flexibility this financial aid season, offering additional guidance and emotional support for a process that they, too, are figuring out alongside their college access and success peers.
FAFSA Challenges
This academic year, the federal government released a new FAFSA form that is intended to expand eligibility for aid for more students from low-income households and streamline the application, among other changes. The maximum Federal Pell Grant award, calculated from the FAFSA, is $7,395 for the 2024–25 award year – a crucial source of money to make college affordable for many of our students!
FAFSA’s rollout was delayed by three months, and the initial online form launched with technical glitches and frequent site crashes. Additionally, it prevented parents and guardians without Social Security numbers from completing the form.
While adjustments were finally introduced mid-March, colleges now have a much shorter period to receive information and create financial aid packages for accepted students. Unfortunately, a portion of the first batch of FAFSA data transmitted from the federal government to colleges contained errors and are being withdrawn for corrections. While many colleges have shifted students’ deposit due dates to indicate their commitment to attend an institution, others have kept the traditional May 1 date.
Impact on Students and Families
With a shorter period of time to receive and compare financial information from colleges, families are facing trepidation in the upcoming months. Some students are scrambling to help their parents complete FAFSA forms. Others may soon have to make a decision about enrolling in certain colleges before receiving financial aid packages from all of the schools they’ve applied to.
Student Leadership Network’s Directors of College Counseling (DCCs) already see the impact of FAFSA challenges on the decisions students have had to make so far. The National College Attainment Network reports that high school seniors’ FAFSA submissions are down 38% compared to the same time last year.
Ciara Johnson, Buffalo’s South Park High School DCC shared, “There is so much uncertainty about the financial aid, I’ve counseled students to reevaluate whether options like Early Decision college applications are viable for their family situations, especially if the specific college does not guarantee to meet their full financial need.”
Adapting to Support Financial Aid Challenges
While challenges to financial aid and the college process continue, Student Leadership’s dedicated DCCs and college access and support teams strive to provide technical and emotional support to students. For the elements that they can control, the DCCs continue to host college trips and workshops, provide essay support, and encourage applications during specific times of the year, including October 2023 when New York State waived application fees for all CUNYs, SUNYs, and select private institutions. They also assist students with applying to other financial aid options, including the College Scholarship Service (CSS) Profile and the New York State Tuition Assistance Program (TAP).
For financial aid, DCCs have increased the amount of individual meetings and support to meet the needs of the families. “Group FAFSA workshops were helpful as introductions to the process last fall. Now we’re seeing that students need more one-on-one meetings to work through their families’ unique circumstances, so we are pivoting to more individual support this spring,” shared Ingrid Selman, Associate Director of CBI. The DCCs also channel their creativity to manage expectations and inject fun into the process, such as celebrating application completions with hot chocolate at Central Park East High School, or a sweet treat during National Oreo Day at TYWLS Manhattan.
Our alumni in college are also facing similar challenges, and the Alumni Engagement team has increased its efforts to connect them with resources to complete their FAFSA renewals. In addition to encouragement from Peer Leaders in the Bridge Through College program, the alumni team hosted uAspire, a longtime partner in helping students navigate financial aid, to provide in-office counseling to college students. Guadalupe, an alumna attending City College, shared, “My mom’s first language is not English, so it’s all up to me. Having these one-on-one sessions with advisors has been really comforting and helpful because someone is here to guide me… and it feels like I’m not alone anymore.”
My mom’s first language is not English, so it’s all up to me. Having these one-on-one sessions with advisors has been really comforting and helpful. It feels like I’m not alone anymore.
Guadalupe, TYWLS alumna attending City College
While the college journey is still a work in progress, our DCCs and college access staff are ready to assist families in evaluating their options when financial aid packages arrive. “Finding the right college with each student, considering their interests, financial situations, and their options are an art and a science,” said Rob Robinson, Senior Managing Director of the CollegeBound Initiative. “Our team is working hard to cross the finish line with our students and celebrate their college decisions in May and June.”
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